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Hotel · Hanoi · Ha Noi Municipality

Hanoi Golden Lotus Hotel & Spa

A 13-room hotel on Hang Bac street, in the heart of Hanoi's Old Quarter, with a spa, restaurant, and attentive staff.

  • Prime Old Quarter location
  • In-house spa and massage services
  • Family-friendly room options
8.8 Great 2248 reviews Booking.com 8.8 · 2248 reviews

About

Hanoi Golden Lotus Hotel & Spa

Hanoi Golden Lotus Hotel & Spa sits on Hang Bac street, a short walk from Hoan Kiem Lake, the Water Puppet Theatre, and St. Joseph's Cathedral. With just 13 rooms, the hotel keeps a personal feel, and the staff are frequently praised for their helpfulness and warmth.

The hotel includes a spa and wellness centre offering various massage treatments, a restaurant, and a range of services from laundry to tour assistance. Rooms come with air conditioning, minibars, and flat-screen TVs, and the Family Suite provides extra space for those travelling with children.

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Staff consistently singled out for praise — Guests repeatedly mention helpful, friendly, and attentive service, with one reviewer highlighting Ms. Rosa by name for organising trips flawlessly.
  • Central Old Quarter location — A short walk to Hoan Kiem Lake, the Water Puppet Theatre, the Cathedral, night market, and various restaurants and street food options.
  • Good breakfast and dining — The buffet breakfast is described as diverse, satisfying, and reaching the level of 'reach buffet' in one review, with a restaurant on site.
  • Value for money — Several reviewers note the hotel is worth the price, with room comfort and service exceeding expectations for the rate.

Worth weighing

3 to weigh
  • Comfort and facilities rated below other categories — While rooms and service score well, comfort and facilities received lower guest ratings, suggesting some aspects may feel dated or less polished.
  • Small hotel with limited on-site amenities — Only 13 rooms means a more intimate stay, but also fewer shared spaces and potentially less variety in facilities compared to larger hotels.
  • Check-in window ends at 23:00 — Guests arriving later at night may need to make alternative arrangements, as check-in is only from 14:00 to 23:00.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Junior Suite

  • 1 King-size bed

Family Suite

  • 1 King-size bed

Superior Without Window Room

  • 2 Single beds or 1 Double bed

Deluxe Double Room

  • 2 Single beds or 1 Double bed

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Basic

  • Non-smoking rooms
  • Wi-Fi
  • Air conditioning
  • Heating
  • Lift
  • Safe deposit box

Food & Drink

  • Restaurant
  • In-room breakfast
  • Children's buffet
  • Mini-bar
  • Electric kettle
  • Dining table

Services

  • 24-hour reception
  • Express check-in/ -out
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Currency exchange
  • Luggage storage
  • Tours/Ticket assistance
  • Car hire
  • Paid airport shuttle
  • Babysitting/Child services
  • Fax/Photocopying

Spa & Wellness

  • Spa & wellness centre
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room Features

  • Flat-screen TV
  • Sitting area
  • Patio
  • Ironing facilities
  • Free toiletries
  • Parquet floor
  • AM/FM alarm clock

Accessibility & Safety

  • Rooms/ Facilities for disabled
  • 24-hour security
  • Smoke detectors
  • Fire extinguishers

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.8
Great 2248 reviews

Guest-rated 8.8/10 from 2,248 reviews

Booking.com · 8.8 · 2248 reviews
8.8Verified guest

“The breakfast spread was varied and hit the spot.”

8.8Verified guest

“The staff were really helpful, the room was great, and the whole place felt welcoming.”

8.8Verified guest

“We had a lovely double room. The staff were attentive and gave us solid recommendations. The location was super central.”

8.8Verified guest

“Great location, friendly staff, and a good breakfast selection.”

8.8Verified guest

“Staff were very friendly, rooms were spacious and pleasant, the bathroom was clean and comfortable, and the buffet breakfast was good. Great value for money.”

8.8Verified guest

“The hotel is very convenient for exploring Hanoi. Staff were helpful and friendly with everything I asked. The hotel is also clean.”

04 — Location

Getting around Hanoi

The property sits in Hanoi.

Old Quarter: The hotel is on Hang Bac in the historic Old Quarter, a maze of narrow streets known for street food, souvenir shops, and colonial architecture.

Walking distance: Guests note a short walk to Hoan Kiem Lake, the Water Puppet Theatre, St. Joseph's Cathedral, the night market, and Train Street, with restaurants like Green Tangerine within a few minutes' walk.

19 Hang Bac, Hanoi, Ha Noi Municipality, Vietnam

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:00
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Allowed
Property
13 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 to 23:00, and check-out is until 12:00.

Is parking available at the hotel?

Yes, parking is listed among the hotel's amenities.

Are pets allowed at Hanoi Golden Lotus Hotel & Spa?

Yes, pets are allowed according to the hotel's policies.

Does the hotel offer airport transportation?

Yes, the hotel provides a paid airport shuttle service.

What room types are available?

The hotel offers a Junior Suite, Family Room, Family Suite, Superior Without Window Room, and Deluxe Double Room.

Is there a spa on site?

Yes, the hotel has a spa and wellness centre offering back, head, full body, and foot massages.

The bottom line

For travellers who prioritise location and personal service over extensive facilities, Hanoi Golden Lotus Hotel & Spa delivers a dependable Old Quarter stay with a warm welcome and solid breakfast.

8.8Best for first-time visitors to Hanoi who want to be in the middle of the action and appreciate attentive staff.

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